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Error with IISRT: -2172

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Hi there,

I'm starting creation of the installation of our new web app. It's basically in its skeleton form, but I was hoping to get the AppPool, Site and web apps installed.

I receive...

Code:

Application pool Enable32bitAppOnWin64 value is 'false'
InstallShield 17:50:29: SetAspversion: machine is 64-bit and IIS running in a bit mode other than the currently selected mode
InstallShield 17:50:29: Error with IISRT: -2172
CustomAction ISIISInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 17:50:29: InstallFinalize. Return value 3.

I'm not quite sure what this means. Can anyone shed some light?

The specified account already exists

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Hello
I have created a project to install an application made by myself.
it has been working fine, until yesterday, becasuse when i tried to install ir, I get the following error: "The specified account already exists". I can't not unnistall and reinstall the application, because i have a lot od customers and i think they would not like that solution.

can you help me??
thank you
Sorry for my bad english
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Install catalog

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Hi,

I m new to writing installers. I want an installer for Windows 10, which should install my catalog (having my driver hash)
On net I could find that in installshield, InstallSFPCatalogFile action installs the catalogs.
Can anyone help me on how I can install a catalog via installshield 2014?

Thanks

MSI Multi-Instance Install

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I searched the forums for the term "MSI" and got no results, which I find hard to believe, but I guess I have no choice but to post this question, since I can't seem to find any prior discussion about MSI projects.
According to a page at: http://helpnet.installshield.com/ins...nst-Builds.htm, it's possible to create multi-instance installations in an MSI project, but I'm not seeing the multi-instance tab in the project settings. I can't find any other way to enable multi-instance installation. What am I missing?

IA 8: add a directory to classpath to be used when launching the installer

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Hi All,

I have been updating my VM bundles consistently to current JRE versions (e.g. 6, 7, 8) although I am still using IA 8. It works pretty well. However I am looking to upgrade now to Java 9 for the installer. Our application was always built and released with jar files in jre/lib/ext. I know this is not the best way to do it.

Now w/java 9 extraneous jar files are not allowed in the lib directory of the JRE. I have moved them to another location.

My issue is, how do I tell the installer where to find them now? I can't seem to edit the IA_CLASSPATH at all. is this even the correct variable, or is there another that should be used. Also, do the jar files need to be present in the extracted launcher directory (e.g. /tmp/installdir.12345/..... on Linux) or can they be referenced from my installation location on my mounted ISO/DVD image?

Thanks for any help.

SQL Database Connection Test...

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Hi all,

I have to add a SQL credentials dialog to the install and test that the entered information is valid and a connection can be made to the database. I've found the SQL Login dialog, but only after adding a connection in the SQL Scripts view. Is this the right way to go about this.

It looks as though General tab of the SQL connection is just an area to set defaults for the Login dialog when displayed. Requirements is used for setting Database product requirements and the Advanced doesn't seem to need any changes.

Is this the right way to get at the Login dialog? Also, I believe the connection is verified by an ISSWLServerValidate action from the dialog's next button. Is that true?

After trying, I entered credentials and the dialog seemed to be passed without issue (good connection?). Then I thought I would alter the db name, which generated an ugly error that the database could not be CREATED due to permissions. That scares me!!

Should I be creating my own dialog just ot check the connection? I'm guessing I could use ISSWLServerValidate for the check. Does anyone know what kind of error/message is returned if entered info is invalid? Just wondering if I might have to create a friendly Spawned dialog of warning.

Any pointers are appreciated!!

InstallShield LE 2015 not working on VS2015 Community Edition

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Hi,

Just installed latest version of InstallShield LE 2015. When I opened my old project in VS2013, it recognized the new version and offered me to upgrade. But when I open this project in VS2015, the project is incompatible. Also I do not see InstallShield project under Setup and Deploy under Add new project. It looks like InstallShield was not integrated to VS2015. I have tried reinstalling it, did not help.

Anyone, please advise.

Thank you in advance.

Conditionally Displaying Dialogs during Mnt Install When a Feature is Being Removed..

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Hi all,

I'm working through my UI flow and I've hit a snag. For the most part, the UI is traversed (both forward and backwards) as desired. However, In Maintenance mode (modify), I hit a snag with one of my features.

I have two features, MyFeature1, and MyFeature2. Feature 2 has an additional dialog tied to it. If Feature 2 is set to install (&MyFeature2=3) or it is already installed (!MyFeature2=3) this additional dialog is displayed.

My problem is that if I choose to mark the feature for removal on the Custom Setup dialog, the dialog tied to that feature is still displayed after clicking next. What condition can I incorporate when the item is first set to be undinstalled.

Maybe I could just display this dialog (SQL connection check) on initial install only. My thinking on including the dialog in maintenance was that mayb the user may want to change some SQL information (Server, authenticated user, etc). We do store this information for our web apps connection.

I hope there is something I can plug into the condition to suppress the SQL dialog if the !Feature is installed, but being removed.

Any help appreciated!!

What install package includes dotNetFx40_Full_x86_x64.exe?

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My machine with InstallShield 2013 SP1 Premier has the following folders under
C:\Program Files (x86)\InstallShield\2013\SetupPrerequisites\Microsoft .net\4.0
• Client
• Full
• LangPack
• Update_KB2468871
And everything works fine.

I am setting up a Build Agent machine with InstallShield 2013 SP1 SAB. Getting the error
-6003: An error occurred streaming 'C:\Program Files (x86)\InstallShield\2013 SP1 SAB\SetupPrerequisites\Microsoft .net\4.0\Full\dotNetFx40_Full_x86_x64.exe' into setup.exe

Which is understandable because only the Langpack folder is present in
"C:\Program Files (x86)\InstallShield\2013 SP1 SAB\SetupPrerequisites\Microsoft .net\4.0"
On that machine I have installed:
• InstallShield2013SP1StandaloneBuild.exe
• InstallShieldPrereqs.exe
• InstallShieldPrereqs_dotnet_LPs.exe
• InstallShieldInstallScriptObjects.exe
• InstallShieldInstallScriptdotnetObject.exe
What am I missing?
Thanks

Game Won't Install, Installer acting weird

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I have been trying to install bf1942 from a disk and the problem I have been having is that when I launch the setup, it shows one bar, loads, then disappears. I check my task manager and Ikernel is still running. Help?

Comilation Machine

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I work with Visual Studio and I have a Limited License. It is possible compile the same installer setup in different machines.

I compile a installer setup and upgrade setup (the same Upgrade Code) but when execute installer upgrade compiled in different machine (with the same license) don´t works because the system detect it is a different product and install other instance program.

It is posible? Or I can only compiled installers on the same machine?

Thanks,

Update Setup.xml for a Suite Project

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The Suite Project Documentation says:
"When an end user launches the Suite installation, the Suite engine reads the Setup.xml file, loads the SetupUI.dll file, evaluates the conditions that are defined for the Suite and each of its packages, follows the instructions in the Setup.xml file, (if applicable) downloads packages and files that are needed on the target system, runs the packages that need to be run, and cleans up resources."

I created a suite project and added two msi files to it and associated them with one feature each. The package location was set to "Download from the web" and I provided the urls for the packages.

When I build the project, I find that Setup.xml and Setup_UI.xml are created in "Interm" folder while the suite project installer is Created in "DiskImages\Disk1" folder. As per the documentation, setup.exe reads setup.xml, I tried to copy the setup.exe to a different location and Launched it, It works without setup.xml, I even tried to delete setup.xml from the disk and the launched setup.exe, it still works. Does it require setup.xml or the information provided in setup.xml is embedded inside the setup.exe itself?

The reason for asking this is that my packages are stored on a secure server for which the download url is generated dynamically. I cannot provide the static url. So I just want to provide some dummy url and build the project. After build, I would manually update the setup.xml for the url information. This when read by setup.exe should get the correct url location to download the package.
Is it possible to provide setup.xml to setup.exe after updating it or is there any other way to handle the same?

AS 2014 - Application Manager Deployment Data overwritten after repository checkin

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Hello,
if I edit custom Deployment Data (Detection Method, Requirements, Depencies,...) within the Software Package of the Application Manager, the custom Data will be overwritten with the Default Data after Re-Checkin the Package from the Software Repository.
Is it possible to maintain the custom Data within the Deployment Data of the Software Package?

Thanks!

Best Regards,

Kai

Application Familiy

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I'm using WFM 2014 and trying to locate where in the database it stores the Application Family. This is entered when you first submit a new workflow request, and then is displayed on the Project Summary screen, but I can't seem to locate this field in the database to write a custom SQL report. In the attached images, WFM1 shows the Submit Workflow screen and WFM2 shows the Project Summary screen. In my case, the display name for the field has been changed from Application Family to OpCo.
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PreinstallCondition.prq

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I have create custom prerequisite. And called that prerequisite from another installshield project.
But I want to abort that prerequisite depending on following condition:

A file does or does not exist:

Specify the path and file name to check:
[AppDataFolder]test.lck


But the condition always gets failed because there is no any option like [AppDataFolder].

Thanks,
Dhirendra

Error Signing Files in Build Automation

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I am implementing Build Automation with VS 2013 and InstallShield 2013 SP1 SAB.
Everything is working except for signing. I am getting “Build Error -1027”.
Of course signing of InstallShield files works on my other machine when building from VS.
I am using a pfx file for signing.
The thing that I think is odd is that the error message indicates that if failed signing files in the src folder... shouldn't it be signing files in the bin folder?

C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing F7C7.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing F97E.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing FA6B.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing FB57.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing FC34.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing FD20.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing 5E1.tmp [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing certificate.msi [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -6258: An error occurred extracting digital signature information from file "C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services

Deployment\Services Deployment\Services Release\Interm\certificate.msi". Make sure the digital signature information provided in the IDE is correct. [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment

\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing Services.msi [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -6258: An error occurred extracting digital signature information from file "C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services

Deployment\Services Deployment\Services Release\ServiceInstaller\DiskImages\DISK1\Services.msi". Make sure the digital signature information provided in the IDE is correct. [C:\Builds\2\MyProj\2013Q4-Services-Manual\src

\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -6003: An error occurred streaming 'C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment\Services

Release\ServiceInstaller\DiskImages\DISK1\Services.isc' into setup.exe [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services Deployment.isproj]
C:\Program Files (x86)\MSBuild\InstallShield\2013\InstallShield.targets(77,3): error : -1027: Failed signing Services Installer.exe [C:\Builds\2\MyProj\2013Q4-Services-Manual\src\Services Deployment\Services
Deployment.isproj]

Building one installer for both x64 and x86

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Hi,

I need to build an installer that supports both x64 and x86.
I have drivers that need to be installed during the installation which are different for x64 and x86.
How can i do it in InstallShield premier?

Thank you,
Rita

Suite/Advanced UI: set Feature.actionState via custom action

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Hello,

Does somebody know if there is a way to set FEATURE[feature-name].action using a custom action (DLL, InstallScript, or Managed code) ?
If yes, could you please give me the syntax ?
Please note that I am using InstallShield 2015.

Thank you

Help needed to install DotNet 4.0 from within my Basic MSI application

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I need to install DotNet 4.0 as an optional prerequisite for a specific (rare) feature in a basic MSI application on Windows 7. Setting it as a feature prerequisite installs it too late. Setting it as a full installer prerequisite works, but is too broad an option. Attempting to run the standalone DotNet 4.0 installer silently as a CA prior to the execution sequence of my product installer fails.

With this last option, I was using the suggested command line parameters /q /norestart, but then I changed that to /norestart /showfinalerror /passive /SkipInstallerRunCheck, this gave me the following error message: "Access Denied" with no other useful information. I'm running the main installer with Admin privilages.

How can I get DotNet 4.0 installed from within my Installer package without running it as a Prerequisite?
____________________

Expanded Information:

I have a requirement to make SQL Server Express 2012 available in my installer as an optional extra if the Server feature is selected for installation. Various other databases may be used and it is possible for the Server to be installed on one machine and remotely access a DB on another machine, hence why this is optional.

I cannot bundle SQL Server as a prerequisite even if I could work out how to add the various parameters (usernames and password, sa password, instance name etc.), but I need to install it prior to the execution sequence running, after the Server feature has been selected and the user has decided not to go with the other options. It needs to be installed and the service running prior to the main installer running which then adds a Database. I finally worked out the silent install parameter list to run the standalone SQL Server Express 2012 installer as a CA at the end of the UI sequence. I thought I had it working, but QA discovered on Windows 7 that it needs the prereq DotNet 4.0 installed.

Now DotNet 4.0 is actually bundled with the standalone SQL Server Express 2012 installer. But it will only install DotNet 4.0 if you run the SQL Server installer standalone. Running it from within my installer, silently fails (apparantly) during the install DotNet phase, but will install SQL Server if DotNet 4.0 is already installed on the system. I can install DotNet 4.0 as an installer prerequisite and the bundled SQL Server Express 2012 installs correctly. But that is no good, I only want to install this for certain Server installs. I tried setting it up as a Server feature prerequisite, but it doesn't seem to run before my SQL Server CA. So I went down the path of using a standalone DotNet 4.0 installer and running it as a CA prior to the SQL Server CA. Except although it runs fine from the command line, when I run it from within my installer it bombs out with "Access Denied" with no further information other than a list of generic help links which are no good.

I added the /SkipInstallerRunCheck parameter to both CAs and to the property sheet of the main installer. This was essential to getting the SQL Server CA running and I assumed it was needed for DotNet too, but I suspect it is the parameter in the main installer property sheet that is actually effective, but whatever, if it works for one it should work for both. The SQL Server CA definitely works if DotNet 4.0 is preinstalled.

In InstallAnywhere 2014 with VM option for Linux target is disabled

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Hi ,

We migrated recently from InstallAnywhere 2011 to InstallAnywhere 2014.
Earlier using IA 2011 we used to build Linux Target selecting "with VM" . After migrating to IA 2014 we see that "with VM " selection is greyed out for Linux target. We could not able to find a way to enable generating target for linux with VM option.

Did we missed out any migration step from IA 2011 to IA 2014.
Any ideas or insights to resolve this issue?

Thanks.
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