Quantcast
Channel: Flexera Community Forums
Viewing all 4553 articles
Browse latest View live
↧

Generate both MSI and setup.exe

August 7, 2015, 7:33 am
$
0
0
I'm using IS2015. Currently I produce a setup.exe because I have some prereq's. Some of my customers prefer an MSI and will manage the prereq's on their end. I would like to generate both types without having to turn off all redistributables. Currently, I can generate both but I have to set setup Launcher to No and uncheck any redistributables.

Is there a way to produce both types without having to edit the project each time I dial-down to an MSI?

thanks
↧
Search

Error -536870329 on DIFxDriverPackageInstall

August 7, 2015, 11:07 am
$
0
0
Hi all,

My DIFxDriverPackageInstall call ( InstallShiled 2015 on Windows 10 ) returned error -536870329 and I could not find it anywhere. Wonder if it is a new error ?. My script works fine on previous Windows OS ( Win8 ,win7 ...).

Thanks
↧
↧

Advanced/Suite Project BUGS

August 7, 2015, 1:31 pm
$
0
0
I have been looking at the Advanced/Suite Project in IS2014 Premier and have found a few bugs in the application. REALLY frustrating too :mad:
  • Removing a default Wizard page breaks all further wizard pages
    • If you delete one of the default wizard pages when you create the new Advanced/Suite project, you can no longer add "Predefined Page...", i will get and error till the end of eternity. Error is as follows: "No such interface supported". This essentially breaks the entire project and i have to pretty much scrap the project and start over. I have found NO WAY TO FIX THIS ERROR! :confused:
  • License agreement page does not allow RTF files
    • I can browse for txt or rtf files for my License Agreement but if an rtf IS chosen, it will NEVER be displayed in the installer when its compiled and ran... I just get the default text telling me how to setup the license agreement :confused:
↧

Using Placeholders in Static Custom Dialog text

August 7, 2015, 4:28 pm
$
0
0
Hi all,
I am using InstallSheld 2014 and have a question please.

I have an InstallScript MSI project and created a custom dialog.
Added a static text field with value as below:
[INSTALLDIR]xyz\abc.
hoping [INSTALLDIR] will expand to the actual location. e.g. c:\program files\product\.

In the Basic MSI project [INSTALLDIR] expands appropriately to the actual install location, but not in the InstallScript MSI project where it gets displayed as is to [INSTALLDIR].
Is there anything special I need to do? Either in the dialog designer itself or the InstallScript .rul files?

How to expand property names or variables?

thanks,
Ash
↧

Prerequisite include file ISDEV : error -6003:

August 7, 2015, 8:41 pm
$
0
0
Hi All


I have Basic MSI project that includes custom prerequisite (*.prg file), that includes setup.exe file and runs it if it's not installed. My InstallShield Prerequisite Location is set to Extract from Setup.exe

When I build it on my local machine it works, but when I build it using TFS Build server with IsCmdbld.exe and passing location of the -prqpath i am getting error saying: ISDEV : error -6003: An error occurred streaming

My file to include located in the same folder where I have *.prq file.

Does anyone know why this is happening?
↧
↧

Issue with branded installers when two distinct brands installed side-by-side

August 7, 2015, 1:04 pm
$
0
0
Hi all,

My software engineering group is working on a product that can be branded. This means that by default it would use our own branding but we can supply resources to apply a custom brand to the application and the InstallShield installer. Currently, we got an automated process (Python-driven) which will alter the InstallShield .ism file to allow not only a custom branding but also the installation of two distinct brands of the same product to run on the same PC side-by-side. We have long resolved the conflictual issues at the application level but we still got some issues with the InstallShield installer itself.

Following are the values that we manipulate via Python XPATH and modify during our branding process:

# Package Code (GUID)
/msi/summary/revnumber

# Product Code (GUID)
/msi/table[@name='Property']/row[td[1]='ProductCode']/td[2]

# Upgrade Code (GUID)
/msi/table[@name='Property']/row[td[1]='UpgradeCode']/td[2]

# Unique ID (GUID)
/msi/table[@name='ISSwidtagProperty']/row[td[1]='UniqueId']/td[2]

# Author (english - string)
/msi/table[@name='ISString']/row[td[1]='COMPANY_NAME' and td[2]='1033']/td[3]

# Author (french - string)
/msi/table[@name='ISString']/row[td[1]='COMPANY_NAME' and td[2]='3084']/td[3]

# Publisher/Product URL (english - string)
/msi/table[@name='ISString']/row[td[1]='ID_STRING61' and td[2]='1033']/td[3]

# Publisher/Product URL (french - string)
/msi/table[@name='ISString']/row[td[1]='ID_STRING61' and td[2]='1033']/td[3]

# Startup menu folder for shortcut (english - string)
/msi/table[@name='ISString']/row[td[1]='ID_STRING72' and td[2]='1033']/td[3]

# Startup menu folder for shortcut (french - string)
/msi/table[@name='ISString']/row[td[1]='ID_STRING72' and td[2]='3084']/td[3]

# Shortcuts (english - string)
/msi/table[@name='ISString']/row[td[1]='IDS_SHORTCUT_DISPLAY_NAME1' and td[2]='1033']/td[3]

# Shortcuts (french - string)
/msi/table[@name='ISString']/row[td[1]='IDS_SHORTCUT_DISPLAY_NAME1' and td[2]='3084']/td[3]

# Software Creator Name (string)
/msi/table[@name='ISSwidtagProperty']/row[td[1]='SfwCreatorName']/td[2]

# Tag Creator Name (string)
/msi/table[@name='ISSwidtagProperty']/row[td[1]='TagCreatorName']/td[2]

# Installation directory (string)
/msi/table[@name='Directory']/row[td[1]='INSTALLDIR']/td[2]

For each brand selected the values above change. Building installers for each brand of our product then installing them side-by-side in a virgin Windows 7 SP1 environment works fine. However, if I uninstall both the shortcuts from the first uninstalled product are left in place as well as its installation folder (empty). Interesting enough, if we reinstall the branded product that left the shortcuts behind and then uninstall immediately after it will this time remove everything. Finally, if we install only one brand of our product, any one of them, then uninstall it later it will remove everything as expected.

Is this a normal behavior for our branding setup or is there one or more attributes that we are missing?

Thank you!
↧

Windows 10 Office Plugin Error 2709 Offline join completion information was not found

August 9, 2015, 6:34 pm
$
0
0
Good morning All

I have an installer for an Excel plugin that is failing on a Windows 10 tablet with office 365 with the error "Error 2709 Offline join completion information was not found". This has not occurred on any other install on Windows 7/8/8.1 and across both Office 2010 and 2013. So is this something unique to 365? (although i would be surprised) or something with Windows 10.

Upon googling I can see this is not an uncommon error and usually requires the removal of a couple of Windows updates however these are not present on the Windows 10 box in question.

Any comments / solutions greatly appreciated.
↧

Adminstudio 2013 : Launch issues after install

August 10, 2015, 2:42 am
$
0
0
I am trying to install adminstudio 2013 in windows server 2008. Installation goes fine and application gets installed but when I try to launch the application I am having some issues.

When I launch application I am getting following error " adminstudio has stopped working, windows can check online solution for the problem" Problem signature:
Problem Event Name: APPCRASH
Application Name: AdminStudio.exe
Application Version: 12.0.0.1053
Application Timestamp: 52fd59e7
Fault Module Name: StackHash_4c0d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 76314913
OS Version: 6.1.7601.2.1.0.18.10

I see below event logged during app install, ( not a an error event but a warning)

“Product: InstallShield 2013. The application tried to install a more recent version of the protected Windows file C:\WINDOWS\SysWOW64\dbnmpntw.dll. You may need to update your operating system for this application to work correctly. (Package Version: 2000.85.1022.0, Operating System Protected Version: 6.1.7600.16385).”

Though this event is about install shield this app launched fine and no issues, all components installed are launching fine except adminstudio. Can someone please assist? I need this ASAP.
↧
Search

InstallAnywhere license input aborts InstallAnywhere

August 10, 2015, 8:47 am
$
0
0
Hi,

Has anyone had a problem where you specify the license file for the 2014 IA node lock license and after you specify the file the application aborts.

On the screen is shows Fatal error detected by the Java Runtime Environment

Problematic frame .... do_lookup_x+oxcf

Any ideas what is going on here. I can still bring up the IS2011 version installed on this machine.

Thanks,
Erik
↧
↧

Registering Msi Server - Hangs on some machines

August 11, 2015, 12:00 am
$
0
0
Hi

I have a basic MSI project created with InstallShield 2013 When installing the setup in silent mode on Win 7 64 bit I see that on several machines the installation takes a lot of time. I already uninstalled KB2918614, KB3000988 and KB3008627 and I don’t have SECREPAIR and SECUREREPAIR errors in MSI log. I see that in most cases it hangs while Registering Msi Server... which appears many time in the log file In most cases this action take less than a second but in others 15 minutes

Regular
InstallShield 9:36:53: Registering Msi Server...
InstallShield 9:36:53: Invoking script function CreateLogFile

Hang
InstallShield 9:36:54: Registering Msi Server...
InstallShield 9:53:15: Invoking script function CreateABCD

Are the InstallScript CA which I’m running cause the Registering Msi Server action to hang or there is no connection to the CA ? What ??? affects the time it takes ?
↧

How do I set Custom Dialog size (Height and Width)?

August 11, 2015, 2:09 am
$
0
0
The manual states:

A Windows Installer user interface unit is approximately equal to one-twelfth (1/12) the height of the 10-point MS Sans Serif font size. The relative size of dialogs, controls and fonts can change depending upon the font size used in the user interface. To ensure the correct display of the user interface, setup developers should always test their application using the actual font sizes.

My custom dialog box will be using few font sizes. Which one to use and how do I calculate the size in case I want it to be 750 * 750 in pixels?

Thanks,
Liora
↧

How to get InstallShield Express for VisualStudio 2015?

August 11, 2015, 5:02 am
$
0
0
I've read pinned topic about InstallShield 2015 Express Edition, but it did not help.

Instructions for Flexera Software Product Downloads and Licensing (http://resources.flexerasoftware.com...en/default.htm) knows nothing about 2015 version.

Flexera Software Product and License Center requires a login, my login from forum does not work.

VisualStudio 2015 is already RTM, how to get InstallShield Express Edition for it so my projects can be upgraded?
↧

Read me first: Quick links for info on InstallAnywhere 2015

August 11, 2015, 6:20 am
↧
↧

Cannot register node locked license

August 11, 2015, 7:51 am
$
0
0
I went to the flexnetoperations page and generated the license file. When I go to activate the product I get an error.
Any ideas why this doesn't work? It has on this machine for all other versions.

Name: Capture.PNG Views: 7 Size: 15.1 KB

Trying to checkout IACE version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IAEE version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IACJ version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IAEJ version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IACB version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IAEB version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Trying to checkout IAS version=17.0
Library for Native Hostid Couldn't Be Loaded (-521,7024)
Attached Images
 
↧

Problem with KB3072630 InstallScript and RegDBGetKeyValueEx

August 11, 2015, 9:32 am
$
0
0
Sigh, On Installshield 2014 (btw. issue also affects 2012) I am having issues with reading registry CURRENT_USER subkeys when KB3072630 is installed.

Specifically in InstallScript, RegDBKeyExist( ) and RegDBGetKeyValueEx( ) both fail. I used the directions in KB3072630 to disable it and these functions again work.

I tried the hotfix suggested by MichealU for DCostello's similar issue. No dice, updating the IsLockPermissions.dll with the hotfix did not work.

Any thoughts of what I can do, The value I need is place in the registry with a Custom Action "After CostFinalize", and then used for a set of custom action that execute After DuplicateFiles. I have verified the value is still being written to the registry, I just can no longer read it.

Is there a different/better way to pass the two strings, or a way to get RegDBGetKeyValueEx to work. I do not want to be disabling KB3072630 on end user machines.

(KB3072630 work around is described in the patch: https://support.microsoft.com/en-us/kb/3072630 )
(Installsheild 2015 hotfix for IsLockPermissions.dll: https://flexeracommunity.force.com/c...o-HKCU-to-fail )
↧
Search

Driver installation in installshiled premier

August 12, 2015, 7:27 am
$
0
0
Hi,

I am trying to install a driver using the device driver wizard in a basic MSI project but the installer does a rolling back and the driver is not installed. Is there another way to install a driver? I have another driver in my project which is installed correctly. The driver that i am not able to install is FTDI driver.

Thank you,
Rita
↧

Software Tagging

August 12, 2015, 7:36 am
$
0
0
HI All,
Can someone advise, i have repackaged an MSI using Repackager and as part of it it generates a software ID tag.
is this installed by default when i install my MSI, or do i need to install the MST ending softwareid.mst?

bit confused and would like to start using it in future released.
Thanks
Chris
↧
↧

Basic MSI registry key is not deleted on uninstall

August 12, 2015, 8:29 am
$
0
0
Hi all

I have Basic MSI Project where I used Registry view in InstallShield (System Configuration -> Registry) to create key with values. Now I am facing an issue that registry key is not deleted during uninstall on some machines.
It works fine on my machine and one other test VM we have, but it doesn't delete on several other VM's we have. I am not sure why this is happening.

I already spend two days trying to find what I am doing wrong, I tried setting registry flag to Automatic or Install if absent, Uninstall if present (*) nothing works.
I also tried to create separate Basic MSI test with similar registry entry and it works on the VM that my installer doesn't work.

If anybody here had similar situation, I would appreciate the help.
↧

UpgradeInstaller in new Machine

August 12, 2015, 10:12 am
$
0
0
Hello everyone,

I have developed an application with multiple versions controlled update code in InstallShield 2013 and Visual Studio 2013.

The case is now compiling on another machine (the machine with which I create the application and code don´t work) and try to install a upgrade , but not working and install it as a new product.

Is it possible to build an installer on different computers?

I have a Limited Versión with Visual Studio 2013.

Thanks a lot.
↧

Updating an old install and Redistibutable Microsoft Chart Control 6.0 is not in 2014

August 12, 2015, 1:23 pm
$
0
0
Hello,

I am updating an older install (actually several) from 2012 to 2014 (A MS update broke something and they all need rework) and noticed that Microsoft Chart Control 6.0 was no longer available as a redistributable. (Yes I know MSChart is not great, I have been trying to get the dialog that uses it removed from our products since 2007, just running into marketing inertia, stubbornness).

So does anyone know a way around this? Can I get redistributable added back in, download a package from Installshield to add it back? Thoughts?

I realize I could go the non-kosher route of just including mschrt20.ocx to our install and it would work, but I really want to do this correctly.

Thanks
↧
Viewing all 4553 articles
Browse latest View live
Search