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My installer wont work on some windows 7 machines

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Hi, I have built a 64bit installer on windows 8. The installer works fine on windows 8 and includes 3 custom actions. The installer will not work on some windows 7 64bit machines. I have looked through the installer logs and nothing stands out. When I look at the files it hasn't copied any to a folder on the C drive which it is instructed to do and in the program files folder a few installstate files are created. Can you please advise why it wont create the directory and write the files to the folder. I have recently upgraded to installshield this was working fine using the old visual studio msi project installer.

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