Quantcast
Channel: Flexera Community Forums
Viewing all 4553 articles
Browse latest View live
↧

How to include both x86 and x64 files into a single project

September 16, 2015, 2:55 pm
$
0
0
Hi all,
I have created and InstallScript MSI project. I want to include both x64 and x86 files in this project and want both to be installed on the x64 box and x86 box.
But when I build I get "ISDEV : error -5008: Intel64 or AMD64 must be specified in the template of the Summary Stream"

I looked up this error and seems that if I specify Intel64 or AMD64 in the 'Template Summary' the installation only occurs on x64 machiune and not x86 machine.

On x86 box, my intention is to only install the x86 file and so I am thinking of removing the x64 file.

Anyways,
How can I create one package(setup.exe) that runs on both x86 and x64 box and includes both x86 and x64 files.

thanks,
Ash
↧
Search

Configure IIS Server in Basic MSI Project

September 17, 2015, 12:04 am
$
0
0
Hey all

From what I have learnt I can manage and create websites and application pools in installshield. Is there a way I can manage the web server itself ? Like I need to change ISAPI and CGI configurations of the web server. How is that possible?

Secondly I need to configure a single aspx page and set its windows authentication to true. But i can add only a virtual directory or application in installshield and configure its settings or the website itself. How is that possible?

Any help or advice is greatly appreciated!!!

Thanks

Regards Arshbeer
↧
↧

Re-Activation fails. Can not use Product anymore!

September 17, 2015, 3:34 am
$
0
0
Dear Sirs,

in July 2014 I bought Installshiled Express 2014. I am the only Developer in our company and I installed it on only one PC. Today I tried to start the application and the Reaction Wizard appears. Online activation failed with Error 0, so I tried the offline activation process. I uploaded the file and another file activation.xml was downloaded. The I clicked "next" in the reactivation wizard an the message "Activation successful" appeared - no chance to use the file "activation.xml". But still the reactivation dialog appears, when I start Installshield.

the I tried to login my flexera Account to download a new copy. There I got the message "username unknown". What is going here? Where is my Account? And more important - Why can't I use the purchased product anymore?

Regards
Axel
Name: 2015-09-17 12_23_12-Internet Activation Failed.png Views: 8 Size: 10.7 KB
Name: 2015-09-17 12_32_17-InstallShield Wizard.png Views: 8 Size: 30.8 KB
Attached Images
  
↧

Upgrading a Product

September 17, 2015, 7:33 am
$
0
0
Is it possible to upgrade the license model (eg, from 2014 to 2016) and upgrade or change the Feature Name without affecting licenses currently in operation issued on previous versions of our license model?

The scenario is:

We have a core product currently licensed via Flexnet, this product has a number of different operational modules so a user can have only the core product or they can have the core product with any combination and amount of supporting modules.

We issued a 2012 version with licenses specific to that version and older. We then issued a 2014 version and compiled these from scratch so as not to obsolete or deactivate the 2012 licenses in any way.

We've stuck with the 2014 licensing model during our 2015 release and now that we want to issue a 2016 version of our software we want to also to update the feature names as the increments shown on the license file itself are older names and do not necessarily reflect our newer features.

What is the best way to go about this?
Can we use the supersede feature to do this?

Any assistance is appreciated.
↧

Uninstall Previous Versions when Upgrade Code Not Known

September 17, 2015, 8:30 am
$
0
0
Over a few years I sent out versions of my product using install shield express and I changed both the product code and the upgrade code, which I know now was wrong. Is there a way to uninstall the previous versions by using just the Product Name and Product Version.
↧
↧

Problem after Installing SP1 for InstallShield 2015

September 17, 2015, 12:59 pm
$
0
0
Has anyone installed SP1 for InstallShield 2015? I installed it and it seemed to work fine (only opened one project). I later rebooted to install some Windows updates an now it crashes just opening or selecting a new project.
↧

How to install Microsoft.ACE.OLEDB.12.0

September 17, 2015, 4:56 pm
$
0
0
I have a VB.NET 2013 project that uses an Access database through the OLEDB 12.0 driver. I can install the driver ahead of my project install through "AccessDatabaseEngine.exe" that I downloaded from Microsoft website. However, I can't find a way to incorporate the drivers into my install package, either as a merge module, or to find a way to run the above executable within a Custom Action or otherwise. Is there a way to get this driver installed without making my clients have to install in two steps?
↧

Where can I download SP1 for Install Shield 2015?

September 18, 2015, 2:30 am
$
0
0
Hello,

I was wondering where I can download the Service Pack 1 for Install Shield 2015?

There is Notifcation at Startup but no Download Link for the Update.
↧
Search

Custom Action ISXmlAppSearch did not close 3 MSIHANDLEs - error code 1603

September 18, 2015, 9:36 pm
$
0
0
I have an installer that was recently converted from Installshield Premier Spring 2012 to Premier 2015. The installer utilizes several System Searches to find values in existing configuration files. One file in particular, has 3 different elements who's values are being searched for. During installation, this configuration file doesn't exist on the target machine, so when the first element is searched for, the result is that the file doesn't exist. Everything is ok there. However, when it gets to the second element of the same file, instead of saying once again that the file wasn't found, the whole install chokes and starts spitting out "Leaked MSIHandle" errors in the install log (As can be seen below):

InstallShield 14:05:28: Searching for the contents of the XML Element using the Element '/connect/Example_1'.
MSI (c) (94!F0) [14:05:28:800]: Creating MSIHANDLE (106) of type 790531 for thread 3824
MSI (c) (94!F0) [14:05:28:816]: Closing MSIHANDLE (105) of type 790540 for thread 3824
MSI (c) (94!F0) [14:05:28:816]: Closing MSIHANDLE (106) of type 790531 for thread 3824
MSI (c) (94!F0) [14:05:28:816]: Creating MSIHANDLE (107) of type 790531 for thread 3824
InstallShield 14:05:28: The location of the XML file, stored in the Property 'DATABASE4', is currently a NULL value. It appears that the AppSearch did not find the file.

InstallShield 14:05:28: Searching for the contents of the XML Element using the Element '/connect/Example_2'
MSI (c) (94:14) [14:05:28:847]: Leaked MSIHANDLE (108) of type 790531 for thread 3824
MSI (c) (94:14) [14:05:28:847]: Leaked MSIHANDLE (30) of type 790540 for thread 3824
MSI (c) (94:14) [14:05:28:847]: Leaked MSIHANDLE (26) of type 790541 for thread 3824
MSI (c) (94:14) [14:05:28:847]: Note: 1: 2769 2: ISXmlAppSearch 3: 3
Info 2769. Custom Action ISXmlAppSearch did not close 3 MSIHANDLEs.
CustomAction ISXmlAppSearch returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

And of course, because this fails, we never get to the third element of the same file. So, as an experiment, I removed the search for the second element from the installer. Rebuilt, and sure enough, no more leaked MSIHandles. Here is where things get really weird, I go back into the installer, add a brand new entry for the one element search I just removed (Example_2), build the project, and it fails at the very same place it did before.

Any ideas on why this may be happening?

Thanks.
↧
↧

Install script to run pnputil

September 21, 2015, 3:18 am
$
0
0
Hi,

I'm having a little difficulty running pnputil to add a driver from a installshield script every time I try to any pnputil calls I'm getting errors, could someone point me in the write direction as how to do this from InstallScript as I would rather not use VBS if possible?

Thanks in advance
↧

Change color of text in header of dialogs

September 21, 2015, 4:48 am
$
0
0
I'm using an InstallScript Project with InstallShield 2013 Pro.
Here i have several Dialogs, some default and some custom Dialogs.

Now we would like to change the small banner at the top of the dialogs.
I could change the bitmap in the background with the following in the script:

DialogSetInfo(DLG_INFO_ALTIMAGE, SUPPORTDIR ^ "ImgTop.bmp", TRUE);

Our ImgTop.bmp is very dark, so the default font color of black is not clearly visible.

Question:
How can i Change the color of the text in this header banner?

I could not find an equivalent like DialogSetInfo for the bitmap.

Thank you
↧

Blue screen during build, InstallShield 2013 SP1, Windows 10

September 21, 2015, 9:08 am
$
0
0
I tried building on two different machines with InstallShield 2013 SP1, and Windows 10. Blue screen on both machines.

I notice that IS builds a portion of the msi file, and then blue screens.

Is there any workaround? Any troubleshooting techniques? Any patches? Any way to go step-by-step to find out what causes it?
↧

InstallShield Time-Limited Trial and Activation-Registration

September 21, 2015, 10:55 am
$
0
0
Hello,

I have recently downloaded the Installshield "Time-Limited Trial" or "Limited Edition" or "Evaluation" version (2015), and was provided with a serial number via both web-page and an email from news@learn.flexerasoftware.com.

When I got the software installed, I added the appropriate project (I'm using Visual Studio 2015) to my solution. I was asked to provide my serial number in order to register my local copy of install shield. This fails repeatedly:

Name: SerialNumberNotRegistered.jpg Views: 17 Size: 40.8 KB

I have since re-registered (with all of the same info), obtaining a new serial number. This new serial number didn't work either. That's two serial numbers provided by InstallShield/Flexera that fail to register my evaluation copy of InstallShield.

The Evaluation copy is working, as long as I select to "Continue To Evaluate InstallShield", but this is not an acceptable solution for me as the installation file will stop working after 5 days (as I understand it). It has been over an hour since I placed the registrations, and they're still not working.

Is there a typical amount of time that I have to wait before they work, or is this part of another issue?

Please let me know how to get this fixed, and what, if any information is required from me.

Thank you,
Ilia
Attached Images
 
↧
↧

Changing Product Code in IS Express 2015

September 22, 2015, 8:12 am
$
0
0
I can see no way of automatically or programmatically changing the Product Code for an InstallShield Express installer.

I need to build a nightly installer for our applications, for testing. We have bought Express 2015, and I can use the command line flag to change the version of the product in the MSI. I have setup upgrade paths so that it can do automatic full upgrades if the product is already installed. But without changing the Product Code, the installer refuses to install the update, claiming that a different version of the product is already installed.

From reading the help files an upgrade needs both the version and the product code to have changed, but the Upgrade Code should remain the same.

And before anyone starts with using the automation objects, this is not possible as the Express version does not support Automation, even though it has installed all the libraries. If you try to create any objects you get an error saying that 'Class does not support Automation' or similar.


It would also seem that the Pro version can save its files as XML, but I can't find any option to make the Express version do this, as this would possibly enable me to change the product code directly in the XML.

Any help would be appreciated

Darren.
↧

Blue Screen of Death with Extract COM Information

September 22, 2015, 10:40 am
$
0
0
I tried building on two different machines with IS 2015 Sp1, and Windows 10. Blue screen on both machines.

This happens when I choose 'Extract COM Information' for a certain dll. BSOD.

Is there any workaround? Any troubleshooting techniques? Any patches? Any way to go step-by-step to find out what causes it?
↧
Search

How to add comment in shortcut properties by InstallScript

September 22, 2015, 7:28 pm
$
0
0
Dear all

I created one shortcut by AddFolderIcon ( szProgramFolder, szItemName, szCommandLine, szWorkingDir, szIconPath, nIcon, szShortCutKey, nFlag );.
And now I would like to add one Comment line in its properties.
What should I do?
Name: Capture.JPG Views: 2 Size: 41.9 KB
Attached Images
 
↧

Dongle not connected error on Windows 2012 R2 OS

September 22, 2015, 10:35 pm
$
0
0
Hello,

I am using Aladin dongle with ID-9-00670714. On Windows Server 2012 R2 OS, I am getting error like "Dongle not connected" while stating lmgrd.exe as windows service.
The same dongle works fine on Windows 7 and Windows 2008 Server operating systems.
Any idea why it is not working on Windows 2012 R2 system?

- Shanavas.
↧
↧

Verbose logs are not created when installing prerequisites

September 23, 2015, 3:59 am
$
0
0
Hi all,

I've an InstallShield with a prerequisites. While installing that it fails to install the prerequisites and setup exist. Error message says "The installation of xxxxx has failed. Setup will now exit". However, the prerequisites extracted successfully, confirmed that by checking the extraction to the temp folder.

Then I run it with a verbose log. But it didn't write anything to it the log file.
↧

Welcome image and banner do not appear on Windows Server 2008

September 23, 2015, 9:47 am
$
0
0
I have a problem with InstallShield 2015 (Limited Edition on Visual Studio) where the welcome and banner images are not showing on Windows Server 2008.
They are however on Windows Server 2012 and Windows 7.
Any ideas?
↧

Running Chain install in UI mode will prompt many times for UAC

September 23, 2015, 11:54 am
$
0
0
We have a Chain installer that installs 4 main products and about 26 language pack installers. The 4 main products installers are compressed within the Chain and the language pack installers are located within a support folder that sits along side of the Chain.

When we double-click on the Chain .msi we will get a UAC prompt, which is fine at the start, and then the chain will proceed to install the main products. The issue comes when the install reaches the languages packs, if any are selected to be installed. If they are then they are launched and then the user again gets the UAC prompt. This will occur for all language packs to be installed.

So why does the language packs require a UAC prompt whereas the main products do not? It would seem that the first UAC prompt is elevating the main Chain and that is being passed to the compressed in main products, but does not get passed to the language packs.

So is there any thing that can be done to make sure all installers are passed the elevation so that they do not individually prompt for UAC?

Thanks for any help.
↧
Viewing all 4553 articles
Browse latest View live
Search