Hello,
We are using FlexNet Connect to manage updates to our product packaged with InstallShield2012 Spring Edition.
We have a field version of 6.0.01 and we are trying to make a major upgrade to 6.1.01 and we cannot get the Flexnet Common Connect Common Software Manager to see our update on a box that has our 6.0.01 version installed on it.
Our product has been in the field for several versions, but we just started taking over with the 6.0.01 version and have little/no experience with Flexnet/InstallShield suite.
We created a New Product Version and Product Update for both the 6.0.01 and the 6.1.01 versions and can't determine what the issue is.
Is there any debugging techniques or list of checks we can do?
Any advice/insight would be appreciated.
Thanks
We are using FlexNet Connect to manage updates to our product packaged with InstallShield2012 Spring Edition.
We have a field version of 6.0.01 and we are trying to make a major upgrade to 6.1.01 and we cannot get the Flexnet Common Connect Common Software Manager to see our update on a box that has our 6.0.01 version installed on it.
Our product has been in the field for several versions, but we just started taking over with the 6.0.01 version and have little/no experience with Flexnet/InstallShield suite.
We created a New Product Version and Product Update for both the 6.0.01 and the 6.1.01 versions and can't determine what the issue is.
Is there any debugging techniques or list of checks we can do?
Any advice/insight would be appreciated.
Thanks