Issue 1 - Using WFM 6.5, I went into project properties, changed the SLA from 30 days to 60 days, and clicked "Update". However, the due dates on all existing workflows remain unchanged. The WFM documentation states that doing what I did would update the workflows automatically.
Issue 2 - New workflows added are applying the new SLA. However, they are assigning an 85 day SLA instead of 60 days, even though I have "Exclude Weekends" checked. What gives?
Issue 2 - New workflows added are applying the new SLA. However, they are assigning an 85 day SLA instead of 60 days, even though I have "Exclude Weekends" checked. What gives?