For some reason my copy of Installshield wants to reactivate and automatic online activation fails. I emailed off the response file and got back a file called licence.response which is quite a long XML file with instructions to post the contents in the 'blank field'. Needless to say there was not suggestion about which blank field or how to get to said blank field.
Pasting the file in to the online activation serial number field does not of course work nor in to the serial number field for the new licence option.
Has anyone else faced this stupid nonsense and did you find a way to re activate?
Failing that is there a way to phone Flexera to get help?
Pasting the file in to the online activation serial number field does not of course work nor in to the serial number field for the new licence option.
Has anyone else faced this stupid nonsense and did you find a way to re activate?
Failing that is there a way to phone Flexera to get help?